Refund & Return Policy

This Refund, Return & Cancellation Policy forms part of the Terms & Conditions of Alankritha Boutique (www.alankrithaboutique.com). By placing an order, you agree to be bound by this policy.

• All products sold on our website are carefully quality-checked before dispatch
• Color, texture, or slight design variations may occur due to lighting, photography, or screen settings — such differences do not qualify as defects
• If the package is tampered with, please refuse to accept delivery and notify us immediately
• Once you accept delivery, it will be deemed that the package was received in good condition
• Delivery delays caused by courier/shipping partners are beyond our control and will not qualify for refunds

In the unlikely event you receive a defective or damaged product, please contact us within 24 hours of delivery with clear photographs. We will review and respond within 3-5 business days. Approved cases will be resolved through replacement or store credit at our discretion.

• If the package is tampered or open upon delivery, refuse to accept it and notify us within 24 hours
• Delivery delays by courier partners are not grounds for cancellation or refund
• Shipping and handling charges are non-refundable under all circumstances

• Orders once placed cannot be cancelled after 24 hours
• Customized, made-to-order, or sale/discounted items cannot be cancelled under any circumstances
• Shipping and handling charges are non-refundable

When we announce offers or promotional sales, the sudden influx of customers and orders creates high-volume production demands. Customers purchasing during offer periods must understand that the attractive pricing comes with extended delivery timelines and no-cancellation terms.

• Production Capacity: Sudden surge in orders may exceed manufacturing capacity, leading to extended delivery times
• Product Availability: High demand may exhaust fabric inventory, requiring procurement of new materials
• Climate & Weather: Monsoons or extreme weather may disrupt manufacturing and supply chains
• Supply Chain Disruptions: Vendor delays or logistics issues become more critical during high-volume periods
• Quality Control: Increased order volumes require additional checks, potentially extending timelines
• Festival Seasons: Offers during peak wedding/festival seasons compound existing high demand
• Workforce: Our skilled artisans work at maximum capacity during offer periods

• Products damaged due to misuse, negligence, or improper handling by the customer
• Products returned without prior approval or without complete original packaging
• Requests made beyond 24 hours of delivery
• All sale, discounted, offer, or promotional items
• Customized or made-to-order items

This Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Kerala, India.